Cancellation Policy?

The business partner shall notify the Resort in writing of any cancellation prior to the minimum notice dates; otherwise a late cancellation charge will be applied.

Peak : Cancellation received by the hotel less than 30 days prior to arrival date, a cancellation fee equivalent to 100% of the total room charge will be applied.

High : Cancellation received by the hotel less than 14 days prior to arrival date, a cancellation fee equivalent to 50% of the total room charge will be applied and / or the 100% of room charge to apply for 1-night booking

Low : Cancellation received by the hotel less than 7 days prior to arrival day, a cancellation fee equivalent to the contract rate of one night will be applied.

  Contract to CocoaSAP ?

E-mail : cocoasap@platformobs.com

Tel. : 02 231 3851

Facebook Page : CocoaSAP